AudioCodes Delivers Direct Routing Connectivity for Microsoft Teams with Twilio Elastic SIP Trunk

LOD, Israel, Jan. 25, 2021 /PRNewswire/ --


  • AudioCodes has built a solution blueprint that includes Twilio Elastic SIP Trunking service and AudioCodes Mediant SBCs
  • The SBCs' Microsoft-certified support for Teams Direct Routing (including Local Media Optimization) ensures seamless connectivity between Teams customers and Twilio's SIP Trunking service
  • AudioCodes' scalable SBC family includes hardware and virtualized, software-only solutions
  • Built around a common software base, all AudioCodes' SBCs deliver comprehensive SIP interoperability, robust security and assured quality of service
  • The virtualized Mediant VE SBC can be deployed in private clouds or public cloud environments such as Microsoft Azure
  • The Mediant VE SBC is available for rapid and simple deployment via Azure Marketplace 
  • Through the AudioCodes Live for Microsoft Teams program, customers can consume Direct Routing connectivity as a managed service on a per-user, per-month subscription basis


AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced that it is collaborating with Twilio, the leading cloud communications platform provider, to deliver scalable Direct Routing PSTN connectivity for Microsoft Teams customers via Twilio's Elastic SIP Trunking service. AudioCodes' Microsoft-certified Mediant session border controllers (SBC) have been tested for interoperability with Twilio, enabling Teams customers to connect simply and efficiently to Twilio's Elastic SIP Trunking service and benefit from its flexibility, low cost and global coverage.

AudioCodes' Mediant SBC family includes a scalable range of resilient hardware and virtualized, software-only appliances that deliver reliable SIP-based voice connectivity. Built around a common software base, all AudioCodes' SBCs deliver comprehensive SIP interoperability, robust security and assured quality of service. All models are certified by Microsoft for Teams Direct Routing, including local media optimization, to ensure high voice quality and reduce bandwidth consumption. AudioCodes' virtualized SBCs can be deployed in private and public clouds and are available for rapid and simple deployment directly from Azure Marketplace. Through the AudioCodes Live for Microsoft Teams program, customers can consume AudioCodes' Direct Routing SBC connectivity as a managed service on a per-user, per-month subscription basis.

 "Twilio and AudioCodes have developed a joint solution for Microsoft Teams that customers can deploy globally," said Annie Benitez Pelaez, General Manager, at Twilio Elastic SIP Trunking. "It delivers reliable PSTN connectivity in up to 100 countries with on-demand provisioning and low calling rates."

"We are delighted to be collaborating with Twilio to deliver scalable Microsoft Teams Direct Routing connectivity," said Nimrode Borovsky, VP and General Manager, Enterprise, at AudioCodes. "As Microsoft Teams gains in popularity, not just as a unified communications and collaboration platform, but as a full PBX replacement solution, our versatile SBC offering in conjunction with Twilio's Elastic SIP Trunking service represents a compelling and innovative solution for reliable and secure PSTN connectivity for Teams customers worldwide."

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About AudioCodes

AudioCodes Ltd. (NASDAQ: AUDC) (TASE: AUDC) is a leading vendor of advanced communications software, products and productivity solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. AudioCodes offers a broad range of innovative products, solutions and services that are used by large multi-national enterprises and leading tier-1 operators around the world.

For more information on AudioCodes, visit

Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible need for additional financing; the ability to satisfy covenants in the Company's loan agreements; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business; possible adverse impact of the COVID-19 pandemic on our business and results of operations; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.

©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room Experience and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

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